Cafe Cartel (Marina Square)

After 9pm, there is a 50% discount for cakes, drinks and snacks at Cafe Cartel outlets. Happen to be in Marina Square and decided to go Cafe Cartel to have a bite at 915pm. It was a sat, there was a queue even though it was 915pm. Must be the 50% discount.

Had to wait about 1o to 15 minutes before getting a place. Sadly, the table was wet, not sure if the staff there cleaned the table after the previous customer left. It was obvious that they could not cope. Full house, yet there was only 4 staff serving the customers. Ordered a Tiramisu Cheese Cake and Tic-Tac-Toe Platter. Requested for two glasses of warm water which was promptly served.

50% Promo - Tiramisu Cheese Cake $2.80

The Tiramisu Cheese Cake took about 15 minutes to arrive. After tasting it, I was not won over, the cake was cut and left out in the open for sometime. It was not cold and inside, it was very moist/wet.

As for the Tic-Tac-Toe Platter. Had to ask the staff to check my order as we waited very long for it. It was served 40minutes after we ordered… It was ridiculous waiting this long for this ‘snack’

50% Promo - Tic-Tac-Toe Platter $3.10

The Tic-Tac-Toe Platter was just fries, potato wedges and waffle fries. Why did it need 40minutes to cook? Moreover, the fries were cold and soggy. Same for the wedges which were cold. Only the waffle fries were slightly warm. Disappointing, who likes cold soggy food…

There maybe a 50% offer, but if food and service standards get compromised, this offer may as well be withdrew. This is bad for the image of the brand. I wonder is this the same for other outlets.

Cafe Cartel (Marina Square)
6 Raffles Boulevard
#01-208 Marina Square Shopping Centre
Singapore 039594
Phone: 6338 9396
50% discount after 9pm for cakes, drinks and snacks

2 responses to “Cafe Cartel (Marina Square)

  1. gonna send this to my mom

  2. Omg, I experienced the same situation before. I was with a group of friends at Plaza Singapura and we decided to hang out at Cafe Cartel after watching a movie at GV upstairs. There wasn’t a queue and the place really wasn’t understaffed. We each ordered a slice of cake which took roughly 10 mins to arrive. We also ordered Tic-Tac-Toe Platter to share but it took very long to arrive. We even thought that the staff had forgotten about it and had to check with them. When it finally came, it wasn’t cold but wasn’t hot either!

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